Update - This post is to update our customers about the security‑related incident from our third‑party vendor, CORE and their clearinghouse partner Bridgepay that is currently causing an interruption to payment processing for some of our clients. Please see the following link for details:

https://hsgovtech.atlassian.net/wiki/x/AQD_yw

Feb 11, 2026 - 10:09 EST
Monitoring - This notice is to inform customers of a security‑related notification we received from our third‑party vendor, CORE and their clearinghouse partner Bridgepay. Out of an abundance of caution and in alignment with our commitment to transparency and data protection, we want to ensure you are aware of the situation and the actions currently underway. This incident is not related to HS GovTech systems, infrastructure, or security controls, but because CORE supports certain payment‑processing functions for some clients, we are sharing this update in the interest of transparency and proactive communication.

Full details can be found in the link below:
https://hsgovtech.atlassian.net/wiki/x/AgDZyw

Feb 09, 2026 - 20:13 EST
HSCloud Website Operational
90 days ago
100.0 % uptime
Today
List Screens Operational
Data Entry Forms Operational
Print Forms Operational
Authentication Operational
Accounting Tools Operational
Message Center Operational
Form Builder Operational
Login Portal Operational
90 days ago
100.0 % uptime
Today
Bulk Invoice Operational
90 days ago
100.0 % uptime
Today
HSTouch sync Operational
My Health Department Partial Outage
90 days ago
100.0 % uptime
Today
Inspection Posting Operational
Form Submissions Operational
HSPay Partial Outage
MyHD Payments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 21, 2026

No incidents reported today.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

Unresolved incident: Important Security Notice Regarding Third‑Party Vendor Incident ( CORE / BridgePay ).

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.